Skip to content

Privacy Policy

Last updated: April 2026

MCR Coffee Services is committed to protecting your privacy and handling your personal data in a transparent and secure way. This policy explains how we collect, use, and protect your information.

1. Who We Are

MCR Coffee Services provides repair, servicing, and installation of coffee machines, hot taps, and water coolers.

For any questions about this policy or your data, please contact:
Email: hello@mcrcoffee.co.uk
Phone: 01454 279037

2. What Information We Collect

We may collect the following personal data:

  • Name
  • Business name
  • Address
  • Email address
  • Phone number
  • Details about your equipment and service history
  • Any information you provide when contacting us

3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide quotes and carry out services
  • Manage bookings and service records
  • Send invoices and payment information
  • Improve our services
  • Comply with legal obligations

We do not sell or share your data with third parties for marketing purposes.

4. How We Store Your Data

Your data is stored securely and only kept for as long as necessary to:

  • Provide our services
  • Meet legal, accounting, or reporting requirements

5. Sharing Your Information

We may share your data with:

  • Trusted service providers (e.g. accounting software, scheduling systems)
  • Legal or regulatory authorities if required

All third parties are required to respect your data and keep it secure.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Object to or restrict processing

To exercise your rights, please contact us using the details above.

7. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

MCR Coffee Services
78 Barley Fields, Thornbury, Bristol. BS35 1AQ
hello@mcrcoffee.co.uk
01454 279037

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.